Refund/Cancelation Policy
At Fortitude Creative, we strive to provide exceptional services to our clients. However, we understand that circumstances may arise that require a refund or cancellation. Please review our policy below:
Partial Refunds
We offer partial refunds for any services that have not yet been rendered. If work has already commenced, refunds will be assessed based on the portion of services completed.
Requesting a Refund
All refund requests must be submitted in writing to info@fortitudecreatives.com.
Requests should include your name, project details, and the reason for the refund request. Refunds will be processed within 7 - 10 business days upon approval.
Cancellations
If you wish to cancel a service before it begins, you may be eligible for a full or partial refund, depending on the stage of the project. Once work has commenced, only partial refunds may be granted based on work completed.
By using our services, you acknowledge and agree to this refund and cancellation policy. For any questions, please contact us at info@fortitudecreatives.com.